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Shane Smith

Managing Director, Product & Partnerships at United Airlines
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Shane Smith is a dynamic strategy and operations professional with extensive experience in executing transformative initiatives for both clients and Fortune 500 companies. With a focus on innovative products, growth through new and existing partnerships, and the translation of long-term strategic plans into executable road maps, Smith has led cross-functional teams and managed direct reports to drive profitable campaigns, projects, and transformative business objectives. Smith's specialties include customer acquisition and loyalty, business development, product development, market strategy, business analysis, strategic planning, mobile marketing, and commerce, negotiations, and loyalty marketing.

Smith graduated from Northwestern University School of Law with a JD in Corporate Law, from Kellogg School of Management with an MBA in Finance, Management, and Strategy, Entre., and from Miami University with a BA in Accounting and Finance. He also attended Stevenson High School.

Before joining United Airlines as Managing Director of Product and Partnerships, Smith held a variety of positions at the company, including Co-Brand Strategic Accounts and Business Development, New Product Development - MileagePlus, and Loyalty Business Development. Prior to working at United Airlines, he worked at Lincoln International and JPMorgan in investment banking and at Arthur Andersen LLP as a strategy consultant. Smith also worked as an attorney in Skadden, Arps, Slate Meagher & Flom LLP's Corporate Group.

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