Shane Johnson

Shane Johnson is a Senior Sales Engineer at Calabrio, Inc., based in Sylacauga, Alabama.1 He has been in this role since October 2014, working remotely.1 Shane is known for his versatility and expertise in the software sales industry, often described as a 'Swiss Army Knife' for sales professionals.1

Professional Background

Shane has an extensive career focused on building lasting and profitable customer relationships through innovative problem-solving.1 His experience includes:

• Senior Sales Engineer at Calabrio, Inc. (October 2014 - Present)
• Senior Solutions Engineer at Uptivity (March 2012 - September 2014)
• Senior Solutions Engineer at Envision (October 2010 - March 2012)
• Director, Solutions Engineering at DOW Networks (December 2008 - October 2010)
• Solutions Engineer at Verint (2007 - 2009)
• Solutions Engineer at Witness Systems (February 2004 - January 2008)

Skills and Expertise

Shane possesses a wide range of technical and business skills, including:

• Strong customer presentation abilities
• Technical proficiency in VoIP, Telephony, IVR, Unified Communications, and various other technologies
• Interpersonal and team leadership skills
• In-depth sales experience coupled with extensive business knowledge
• Ability to create server, software, and services application designs with realistic ROI for customers
• Communicating business and technical value of products to various customer audiences
• Business analysis of customer operations for new or expanded product and service applications

Certifications

Shane has obtained the Demo2Win! certification, issued in February 2020.1

Throughout his career, Shane has demonstrated a strong ability to quickly assess customer needs, analyze technology, and provide innovative solutions in the software sales industry.1