Suggestions
Sergio Gutiérrez-Montero
Recreation Facility Director at City of Los Angeles Department of Recreation and Parks
Sergio Gutiérrez-Montero is the Associate Director of Experience Design at McKinsey & Company. He has over 20 years of experience in human-centered digital product design, customer experience (CX), and design leadership. His professional background includes a strong focus on creating impactful digital solutions that enhance user experiences.
Gutiérrez-Montero holds a degree from the Barcelona Graduate School of Economics and has developed a diverse skill set throughout his career, which includes leading teams and projects aimed at improving customer engagement and satisfaction. His expertise lies in integrating design thinking into business strategies to drive innovation and growth.1