Serena Wang

Serena Wang is an operations & general management professional with over 10 years of international experience in operation & supply chain management across U.S. and Asia Pacific region. She has expertise in fulfillment & warehousing, transportation, lean, project management, and e-commerce logistics.

With a Master of Business Administration (M.B.A.) specializing in Operation & General Management from the University of Michigan, Serena has a proven track record of delivering quality results on time in fast-paced environments. She is a Green Card holder and authorized to work in the U.S. Fluent in English and Mandarin, she excels at effective communication in multicultural and cross-functional settings, and is well-versed in business forecasting, planning, and analysis tools.

Serena's skill set includes lean and Six Sigma processes for defect reduction, analytical problem-solving abilities, identification and implementation of best business practices for process optimization, and day-to-day operations management. She is well-versed in startup tools such as Slack, Intercom, Salesforce, and more.

Having held key positions such as Senior Director of Operations and Strategy, Director of Growth & Strategy, and Director of Operations at Zūm, as well as managerial roles at Amazon and Men-Chuen Fibre Industry Co., Ltd., Serena has a rich background in leading operations and driving strategic growth in various industries.