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Serena SIK

Digital Engagement Manager, Biz Dev, Customer eXperience Consultant on CRM Salesforce
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Serena Sik is an accomplished professional with extensive experience in project management, business development, digital transformation, customer experience, and change management. She holds a Bachelor's degree in Business/Commerce from ESC Pau and a Master's degree in Economie Sociale & Solidaire, Ressources Humaines from the same institution. She also has a Sales Distribution Certificate and a Higher National Diploma in Management des Unités Commerciales from Novancia Business School Paris.

Serena has worked in various positions and companies, including Capgemini, CSC, IBM Global Services, and Kerensen Consulting. Her roles have included Salesforce Consultant, Project Manager, Sales Representative, e-Business Manager, and more. She has also worked as a Freelance CRM Digital Transformation Consultant at Salesforce. At present, she is a versatile #slasheur who balances multiple profiles, including Manager, Biz Dev, CRM, and Digital Transformation.

In summary, Serena Sik is a well-rounded and experienced professional with competencies that bridge different fields. Her skills in project management, business development, CRM, and digital transformation make her an asset in any team or organization.

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