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Serena Ness
Consumer and Community Banking, Head of Production Stability Program Office
Serena Ness is a seasoned executive with over 25 years of experience across global financial services, media and entertainment, and legal industries.
She is recognized for her strategic leadership, driving change and turnaround in dynamic organizations, and building defined programs while offering upskilling and coaching.
With a focus on bridging technology and business, Serena excels in establishing cross-cutting change for digital and technology implementations, governance, and employee lifecycle management.
Her expertise spans portfolio and project management, vendor management, and contract management, with a keen eye on continuous improvement initiatives.
Serena has held key roles at prestigious organizations like JPMorgan Chase & Co., where she served as Executive Director, Consumer & Community Banking - Application Modernization, and WWE as Vice President Innovation Program Management.
Her career also includes leadership positions at BNY Mellon, Bridgewater Associates, Hearst, HBO, Deutsche Bank, and Maimonides Medical Center.
She is a sought-after speaker at industry events and universities, sharing insights on project management, leadership, change management, and innovation.
Serena Ness believes in providing visibility and transparency in a timely and effective manner, crucial for driving sustainable and scalable success in any organization.
