Seema Joshi

Seema Joshi is the Director of Product Management at NICE Ltd, where she leads the CXone India Product Management and UX teams. With over 20 years of experience in Product Management, Innovation, and Entrepreneurial roles, she has a strong background in building products that not only delight customers but also drive significant business impact. Her educational background includes a degree in Civil Engineering and an MBA, which has contributed to her diverse skill set in technology and management.12

Throughout her career, Seema has held various positions that have allowed her to develop a deep understanding of customer needs and market dynamics. She emphasizes the importance of building effective partnerships within organizations and leveraging user insights to enhance product offerings. Her approach includes utilizing frameworks like the KANO model for prioritizing product features based on customer satisfaction.12

In addition to her professional roles, Seema is actively involved in community building and diversity initiatives. She serves as the Secretary at the Software Exporters Association of Pune (SEAP) and was a founding board member of the Product Leaders Forum. Furthermore, she is a sought-after speaker at events, including TEDx talks, where she shares her insights on product management and technology.13

Seema's leadership style is characterized by her ability to navigate ambiguity and foster collaboration among cross-functional teams. She advocates for a "sports mindset" in work, encouraging teams to maintain open discussions and explore diverse ideas.1