Suggestions
Scott Jackson
Senior Technical Support at FIS
Scott Jackson is a seasoned technology executive with over 20 years of experience supporting Mac OS workstations and OSX Server. He has a diverse background in workflow systems troubleshooting, requirements gathering, server and user administration, process and solution development, technology identification, and project management. Scott has conducted System Asset Tracking, Management, Reporting, Billing, and Maintenance.
Scott studied Journalism/Mass Communications with a focus on Broadcast Journalism/Mass Communications at Samford University.
Throughout his career, Scott has held various roles including Senior Technical Support Representative at FIS, Systems Administrator at Department of Veterans’ Affairs/Take2 Consulting, Tier I and Tier II Support/Customer Service at SouthernLinc Wireless, and Eligibility Analyst at various organizations like ITAC Solutions/RxBenefits, Inc., Lexmark/Regions, and RxBenefits, Inc.
Additionally, Scott has experience as a Mainframe Systems Software and Support Analyst for the State of AL, Workstation Configuration Technician at TEKsystems/BlueCross/Blue Shield, Field Service Technician at WorldWide Tech Services, and Workflow Systems Manager/Graphics/Prepress and Production/Web-to-Print Technician at HealthSouth.