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    Greg Dreyfus

    Leading Pre-Sales Engineering Teams to Drive Customer Acquisition & Success

    Greg Dreyfus is the Head of Solutions Consulting at Quiq, where he plays a pivotal role in integrating advanced AI technologies into customer experience strategies. His expertise lies in enhancing customer satisfaction and operational efficiency through innovative solutions, particularly in email management and customer service automation.13

    Professional Background

    • Current Position: Head of Solutions Consulting at Quiq
    • Previous Roles:
      • Director of Solutions Engineering at Cresta (April 2023 - Present)
      • Principal Solutions Engineer at Cresta (December 2021 - April 2023)
      • Senior Manager, Platform Architects Team at Zendesk (July 2018 - December 2021)
      • Embeddables Adoption Manager at Zendesk (July 2015 - July 2018)

    His career has been marked by a strong focus on customer engagement and technical consultancy, showcasing a commitment to improving client interactions through technology.24

    Skills and Contributions

    Dreyfus is known for his ability to bridge the gap between technical capabilities and customer needs. He has been instrumental in developing demonstrations and use cases that highlight the unique capabilities of various platforms, ensuring that clients can maximize their use of technology.2 His work often involves collaborating with cross-functional teams to enhance product offerings and deliver tailored solutions to clients.

    Greg Dreyfus is based in Oakland, California, and actively engages with industry trends related to AI and customer experience.4

    Highlights

    Sep 26 · quiq.com
    Introducing Email AI: How to Slash High Volumes While Improving CSAT
    Introducing Email AI: How to Slash High Volumes While Improving CSAT

    Related Questions

    What are Greg Dreyfus's main responsibilities at Quiq?
    How has Greg Dreyfus contributed to the development of AI solutions at Quiq?
    What is Greg Dreyfus's background before joining Quiq?
    How does Greg Dreyfus's experience at Zendesk influence his work at Quiq?
    What specific AI projects has Greg Dreyfus worked on at Quiq?
    Greg Dreyfus
    Greg Dreyfus, photo 1
    Greg Dreyfus, photo 2
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    Location

    Oakland, California, United States