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Scott Busch
Senior Account Manager ITSM at SolarWinds
Scott Busch is a Dedicated Customer Success Manager with a solid blend of business acumen and technical expertise.
He has a track record of achieving high levels of customer satisfaction and driving improvements to the bottom line.
Passionate about developing and launching innovative customer service support products to foster differentiation and growth in competitive markets.
Skilled at analyzing requirements and transforming corporate business needs into comprehensive strategies and implementation plans.
Demonstrates leadership in rallying teams around a shared vision and common goals.
Proficient in various tools including Salesforce, Chorus, Slack, Zendesk, Intercom, and others, with knowledge in SQL based visualizations.
His expertise includes B2B Account Management, Consultative Sales, Implementation Initiatives, Relationship Management, and Sales Planning & Execution.
Education-wise, he pursued a B.A. in Business/Communications from Texas State University-San Marcos.
Scott's previous roles include Senior Customer Success Manager at Chartio, Senior Account Executive at Stewart Lender Services, and various positions at TransUnion Settlement Solutions.