Wayne State University

EdTech @ On Deck

Peter H. Diamandis (PHD Ventures)

Program Operations Manager

Orchestrate and own internal processes across departments for 100+ instructors and 2000+ students, ensuring seamless experiences for both communities.

Support our instructors and mentors with their schools through product improvements, community management and success, playbooks, retention tools, and continuous learning to give their students a great experience and training for their future job search.

Direct product development initiatives for our flagship product, Campus, streamline school management for instructors, feedback mechanisms, and continuous improvements of our features to track student progress, grades, and engagement. 

Track instructor, mentor, and student data week over week, day over day, to inform our product, community, and retention strategies - implement changes and experiment to improve learning outcomes and stakeholder experience.

Create, implement, and run eight career accelerator modules within Campus, quality assuring the content to optimize student engagement, outcomes, and professional development.

Zero to one instructor management, including sourcing, onboarding, training, and retaining through community strategies, async and live cohort onboarding experiences, with continuous feedback throughout the lifecycle.

Masterschool

Operations Lead

Led the expansion of marketplace operations across 10 new categories, overseeing recruitment, onboarding, and vetting processes, which brought over 100 new coaches onto the platform.

Owned partner success for all 200+ partners currently operating on the platform. Innovated internal processes by introducing an Ops Dashboard, utilizing no-code and engineering strategies to streamline internal and partner operations. 

Leveraged social media to drive growth through strategic campaigns, events, and classes, fostering increased conversion and engagement.

Leland

Partnership & Product Operations Manager

Built and scaled the EdTech Fellowship from idea stage to program stage (zero to one), by sourcing, closing, onboarding, and supporting over 150 EdTech Fellows from over 600 applications, resulting in informing the strategy of six other sector programs.

Lead operations, community management, course content, and event coordination across all six sector fellowships - over 1000 fellows -  including fellow success, marketing, pipeline management, educational modules, cross-program opportunities, weekly newsletters, and asynchronous materials.

Supported special projects ad-hoc, including owning the Braintrust product and connecting accelerator founders to the best experts and advisors in the world, produced and lead a 3-week IRL series in NYC for a cohort of over 100 startup founders, operators, and investors.

On Deck

Sector Operations Lead & Program Manager

Worked closely with the CEO, VP of Development, VP of Finance, and the Chief of Staff, to maintain seamless tracking and operations across $1M/year fundraising efforts while managing the planning, logistics, and execution of national fundraising events and fellowship programming for 1,500+ Fellows and attendees.

Aided in creation and execution of Fellowship programming including the signature Accelerator, Braintrusts, Validation Challenge, Pitch Feedback, Innovation Awards, and Demo Day.

Venture For America

Strategic Partnerships & Development Associate

Liaison between City of Detroit and SOM staff for multiple projects, including the Workforce Development Tool guide, which gave thousands of Detroiters information on job opportunities, grants, and training within the city alongside monthly orientations to inform residents on relevant laws, certifications, and opportunities.

Michigan Department of Licensing and Regulatory Affairs

Community Health Systems Research

Worked with Metropolitan Planning Organizations (MPOs) on their Unified Work Programs and projects such as I-75 & I-94 modernization and Gordie Howe International Bridge and created learning modules and presentation materials for the Michigan Transportation Planning Association (MTPA) conference, Rural Task Force (RTF) conference, and Transportation Performance Measures (TPM) task force meetings and conferences.

Michigan Department of Transportation

Transportation Planning & Special Projects

Oversee communication with current students, alumni, and family members regarding campus events, while also encouraging financial support for the university and its programs, solicit gifts from alumni, parents, and friends, and conduct research on fundraising opportunities and scholarships.

Grand Valley State University

Alumni Relations Coordinator

CPR/AR certified by Ellis and Associates, perform routine safety drills, comply with audits, provide excellent customer service, schedule swim lessons, open and close pool park area. Create and execute learning plans for young children and adults around water safety. Plan and run Summer Celebrations for 500+ people, while also keeping safety top of mind.

Savannah Latorre