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    Saurabh Guru

    Solutions Engineering, Implementation Leader at Whatfix

    Saurabh Guru is an experienced professional currently working as the Global Head of Customer Solutions at Whatfix.4 He has a background in customer success, technology, and people management.

    Professional Experience

    Saurabh has held leadership positions in the customer success and solutions domain at Whatfix, a Digital Adoption Platform company. His role involves overseeing customer solutions on a global scale, indicating his expertise in enterprise software and customer-centric approaches.1

    Areas of Expertise

    • Pre-sales and Post-sales: Saurabh has insights into structuring solutions functions across pre-sales and post-sales operations.2
    • SaaS Consulting: He provides independent consulting services to SaaS organizations, helping them scale their post-sales operations.3
    • Customer Success Engineering: His current role involves leading customer success engineering initiatives at Whatfix.

    Education and Location

    Saurabh Guru completed his education at Guru Ghasidas University and is based in Karnataka, India.34

    Professional Network

    As an industry professional, Saurabh is connected to other experts in the field, such as Ori Steinitz, and is part of the broader Whatfix team that includes individuals like Aarathi Nair, who works as a Digital Adoption Associate at the company.5

    Saurabh Guru's LinkedIn profile can be found under the username "saurabhguru", where he likely shares insights about customer solutions, SaaS, and digital adoption strategies.3

    Related Questions

    What are Saurabh Guru's main responsibilities at Whatfix?
    How long has Saurabh Guru been with Whatfix?
    What is Saurabh Guru's background before joining Whatfix?
    What projects has Saurabh Guru led at Whatfix?
    How does Saurabh Guru contribute to Whatfix's customer success?
    Saurabh Guru
    Saurabh Guru, photo 1
    Saurabh Guru, photo 2
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    Experience

    Global Head of Customer Solutions at Whatfix (January 2022 - Present)
    Director, Solutions at Whatfix (July 2021 - January 2022), Associate Director, Solutions at Whatfix (January 2020 - August 2021), Lead Solution Architect at Whatfix (June 2019 - January 2020), Technical Program Manager at Unbxd Inc (November 2018 - March 2019), Solutions Architect at Zeta Global (July 2017 - November 2018), Solutions Architect at Boomtrain | A Zeta Global Company (February 2017 - July 2017), Solution Architect at ZEDO (February 2014 - February 2017), Assistant Consultant at Tata Consultancy Services (August 2013 - February 2014), IT Analyst at Tata Consultancy Services (April 2011 - August 2013), Assistant Systems Engineer at Tata Consultancy Services (July 2010 - March 2011), Assistant Systems Engineer at Tata Consultancy Services (February 2007 - July 2010)

    Education

    Bachelor of Engineering in Computer Science from Guru Ghasidas University (2002 - 2006)

    Location

    Bangalore Urban, Karnataka, India