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Saurabh Guru
Solutions Engineering, Implementation Leader at Whatfix
Saurabh Guru is an experienced professional currently working as the Global Head of Customer Solutions at Whatfix.4 He has a background in customer success, technology, and people management.
Professional Experience
Saurabh has held leadership positions in the customer success and solutions domain at Whatfix, a Digital Adoption Platform company. His role involves overseeing customer solutions on a global scale, indicating his expertise in enterprise software and customer-centric approaches.1
Areas of Expertise
- Pre-sales and Post-sales: Saurabh has insights into structuring solutions functions across pre-sales and post-sales operations.2
- SaaS Consulting: He provides independent consulting services to SaaS organizations, helping them scale their post-sales operations.3
- Customer Success Engineering: His current role involves leading customer success engineering initiatives at Whatfix.
Education and Location
Saurabh Guru completed his education at Guru Ghasidas University and is based in Karnataka, India.34
Professional Network
As an industry professional, Saurabh is connected to other experts in the field, such as Ori Steinitz, and is part of the broader Whatfix team that includes individuals like Aarathi Nair, who works as a Digital Adoption Associate at the company.5
Saurabh Guru's LinkedIn profile can be found under the username "saurabhguru", where he likely shares insights about customer solutions, SaaS, and digital adoption strategies.3