Satya Balakrishnan

Satya Balakrishnan is a seasoned professional with a strong background in building, selling, and implementing Customer Experience (CX) Software on the Cloud. He excels in various facets such as feature design, planning for growth, and ensuring continuous delivery of products. He specializes in transitioning from traditional long product release cycles to quarterly increments suitable for Cloud applications.

With hands-on experience in the complete sales cycle, from Request for Proposal (RFP) stages to deal pricing and communication of value propositions, Satya is adept at positioning software and services effectively. His expertise extends to solution architecture and navigating deals through internal approvals.

Satya's proficiency in implementing CX Software spans across multiple industries including Consumer Packaged Goods (CPG), Automotive, and Communications, operating on a global scale in regions like India, Europe, the United States, and the Asia-Pacific region. He has assumed diverse roles such as Technology Consultant, Technology Lead, Solution Architect, and Offshore Project Manager.

His rich professional journey includes noteworthy roles like Engineering Manager responsible for building Oracle Sales Cloud Partner Relationship Management (PRM) modules, CRM Practice Manager at Oracle India Consulting focusing on Siebel and Oracle Social Cloud, and CRM Solution Architect at Oracle India Consulting specializing in Siebel and Oracle EBS CRM. He has also served as a CRM Consultant for Oracle EBS applications.

Satya Balakrishnan's academic background is diverse, having pursued Management at the Indian Institute of Management Bangalore, Design at MIT Sloan School of Management, Data Science at John Hopkins Bloomberg School of Public Health, Bachelor of Engineering at Maulana Azad National Institute of Technology, and Public Administration at SMPDVC. Hr. Sec. School.

In terms of professional experience, Satya has held key positions such as Senior Manager and Oracle Sales Cloud Engineer at Inquira, CRM Practice Manager at Inquira, Senior Principal Consultant at Inquira, Domain Consultant at Wipro Limited, Principal Consultant at Inquira, and Senior Software Engineer at Tata Infotech.