Sasha Cardin, MBA

Sasha Cardin is a seasoned business professional with 14+ years of customer success and project management experience in various sectors. With a strong focus on customer satisfaction, innovative solutions, and technical product knowledge, Sasha has a track record of contributing to company success.

Sasha's expertise lies in areas such as customer success, rapport building, relationship management, technology solutions, account management, staff training and development, Agile methodology, stakeholder engagement, issue resolution, risk management, opportunity development, customer care, community relations, marketing, quality assurance, team leadership, and project management. This broad skill set enables Sasha to drive efficiency and maximize returns through effective communication, critical thinking, business acumen, continuous improvement, change management, and resource management.

In Sasha's recent role as Wireless Installation Project Manager at Charter Communications, they led installation and technical projects focused on customer needs while ensuring high levels of customer satisfaction. Sasha collaborated with senior leadership, stakeholders, and cross-functional teams to enhance the company's project support structure and drive business growth while managing costs effectively.

Sasha's colleagues describe them as a progressive, driven, down-to-earth client relationship and innovation expert trusted to deliver successful solutions within budget and timelines.

Education-wise, Sasha studied Global Business and Marketing at The Johns Hopkins University - Carey Business School, Bachelor of Arts in Organizational Communication at the University of South Florida, and also attended Holland Hall.

Sasha has held various roles in organizations such as Real Estate Sales Associate at The Carlson Group, Customer Success Manager at Enhatch, Manager of Customer Success at Respond Flow, Project Manager at Charter Communications, Remote Account Manager/Project Manager at Hotwire Communications Ltd, Remote Residential Sales Specialist at Hotwire Communications Ltd, Customer Care Manager at Musselman's Dodge, Community Relations at Detroit Pistons, Assistant to Athletic Director at the University of South Florida, Assistant to Treasurer at Duval Patrick Campaign, Marketing Intern at New England Patriots, Luxury Suite Concierge at Tampa Bay Buccaneers, and Manager at Monte's Chophouse.