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Sarah van der Wiel
Verbetert de relatie tussen organisaties en hun klanten door het snijvlak tussen organisatie-antropologie en customer experience management in te zetten.
Sarah van der Wiel is a freelance trainer at SUE | Behavioural Design Academy with expertise in customer experience and behavioral design. Here are some key details about her professional background:
Professional Experience
Sarah van der Wiel is the owner of her own consultancy business, where she works with clients and provides interim management services.3 As a freelance trainer at SUE | Behavioural Design Academy, she likely teaches courses on applying behavioral science principles to influence behavior and design better products, services, and experiences.1
Certifications and Skills
Sarah holds several relevant certifications that highlight her expertise:
- Certified Customer Experience Professional (CCXP)
- Certified Behavioural Designer
- This Is Service Design Doing certification3
These certifications demonstrate her knowledge in customer experience management, behavioral design methodologies, and service design practices.
Areas of Expertise
Based on her background, Sarah likely specializes in:
- Customer experience strategy and management
- Applying behavioral science insights to design
- Service design methodologies
- Training and facilitation on behavioral design topics
Her combination of customer experience and behavioral design expertise allows her to help organizations create more impactful and user-centered solutions.
While specific details about Sarah's work at SUE | Behavioural Design Academy are limited in the provided information, the academy offers courses on influencing behavior through applied behavioral science, which aligns with Sarah's skillset.12
