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Nathalia Tatagiba
Project Management Generative AI at Luiza Labs | Magalu
Nathalia Tatagiba is a technology professional currently serving as the Customer Experience Engineering Coordinator at Luiza Labs, which is part of Magalu (Magazine Luiza).12 In this role, she leads research and development projects with a focus on customer experience.2
Professional Background
Nathalia's expertise spans several areas:
- Project Management
- Technical Requirements
- Key Performance Indicators (KPIs)
- Scrum methodology
- Talent development
- Business Development
- Good Manufacturing Practices (GMPs)
- Budget Management
- Good Engineering Practices (GEPs)
- Lean Execution
- Structuring projects3
Responsibilities at Luiza Labs
As the Customer Experience Engineering Coordinator, Nathalia's primary responsibilities include:
- Identifying problems related to customer experience
- Investigating issues
- Implementing solutions to enhance customer satisfaction4
Leadership and Expertise
Nathalia is recognized for her leadership in technology projects, particularly those involving customer experience. Her role involves coordinating engineering efforts to improve the overall customer journey at Magalu, a major e-commerce and retail company in Brazil.
Professional Engagement
Nathalia actively participates in industry events and discussions. For example, she was a speaker at a webinar titled "Women in Project Leadership: Challenges, Inspirations, and Achievements" organized by PMI-DF (Project Management Institute - Distrito Federal Chapter).1 This involvement demonstrates her commitment to sharing knowledge and supporting other women in leadership roles within the project management field.
Nathalia Tatagiba's LinkedIn username is indeed nathaliatatagiba, as mentioned in the query.
