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Sarah Unger
Customer Success Manager @ Blackbaud - Relationship Builder - Powering Social Good - Creative Problem Solver
Sarah Unger is a dedicated professional with close to 15 years of experience in customer-focused roles across education and consumer industries.
She possesses strong skills in relationship building, communication, and project management, enabling her to support students in their academic journeys and assist customers effectively.
Known for her leadership qualities, Sarah excels in problem-solving, client relations, and strategic planning to drive organizational objectives forward.
She is passionate about leveraging technology to streamline processes and enhance customer experiences, demonstrating a commitment to innovation and continuous improvement.
With a background in transformative education and professional writing, Sarah brings a wealth of knowledge and expertise to her roles, ensuring positive outcomes for the individuals she collaborates with.
Her diverse experience includes positions such as Customer Success Manager at Blackbaud, Associate Director - Transfer, and Senior Assistant Director at Miami University, and various roles at Capital University and JPMorgan Chase & Co.
Sarah's career has seen her excel in customer success, admissions, transfer initiatives, public relations, and project management, showcasing a versatile skill set and a deep commitment to excellence.