Sarah Teferi

Sarah Teferi is a seasoned professional with a background in hospitality management. She studied Bachelor of Science in Hospitality Management at the University of Nevada-Las Vegas, and has worked in various roles in the hotel and hospitality industry. She started as a Human Resources Intern at Four Seasons Hotels and Resorts, then later on became a Sales Assistant and Front Office Operations team member at the same organization. She also worked as a Sales Manager at The Westin Lake Las Vegas Resort & Spa, and as a Community Lead Account Manager at WeWork.

In her most recent roles as a Customer Success Manager and Senior Customer Success Manager at ServiceTitan and Air, respectively, Sarah has honed her expertise in client management, customer engagement, and business growth. Her experience in the hospitality industry has equipped her with exceptional customer service skills that are applicable across different sectors.

Sarah is a detail-oriented and strategic planner, with a passion for achieving customer and stakeholder satisfaction. She is a natural leader and team player with excellent communication, problem-solving, and organizational skills. Her experience in client and sales management in the hospitality industry has made her a valuable asset to companies transitioning into the digital realm.