Indian Institute of Technology, Kharagpur

Gayatri vidyalayam

SUPPLY CHAIN PROCESS EXCELLENCE

Skills: Continuous Improvement · Analytical Skills · Program Management · Business Documentation

ShopUp

Supply Chain Design 

Leading Process Excellence team for EAST ZONE, AP, TELANGANA (Largest Zone for Udaan – 27 Fulfilment Centers spanned 
across 22 Cities in states of AP,Telangana,Bihar,Jharkhand,Orissa,West Bengal, Assam)
1)Defined overall operational strategy and implementation roadmap for different projects and pilots 
2)Led a team of high performer process leads & analysts to monitor Zonal performance, Identify Gaps, RCA, and Design solution 
3)Designed solutions for space optimization resulting reduction of real estate cost by 1.5Cr per month 
4)Led Last Mile simulations across region to optimize fleet mix and utilization which helped in reducing last mile cost by 11%
5)Led TMS of every activity across different Warehouses and designed IPP’S which helped reduce manpower cost by 15%
6)Maintained Next Day Delivery Percentage of 97% across region. 
7)Reduced supply chain losses by 95% resulting in savings of 0.5cr per month by defining storage norms, handling norms, inventory 
measurement metrics.
8) Implemented unified supply chain to merge supply chains of Food, Fresh, Non food which has resulted in cost reduction of 4cr monthly.

udaan.com

Zonal Manager - Process Excellence ( South and East)

1) Started of operations from scratch and stabilized it ranging from demand analysis, seller cluster analysis to setting up of first mile, middle mile, last mile and warehouse operations across multiple cities, managing monthly GMV of INR 55Cr.
2)Did hiring for multiple locations across multiple verticals and developed people in my team to move up in their career 
3)Built high performance teams and delivered excellent results in terms of cost, and performance across my cluster 
4)Developed vendors for setting up and scaling up of logistics operations.
5)Achieved 23% reduction in CPK by Developing and implementing driver partner model and variable payout structure for logistics

Cluster Manager( AP & Telangana)

1)Responsible for scaling operations and launch of new products
2)Scaled operations from 2000shipments per month to 30000shipments per month
3)Reduced last mile cost from 150rupees per shipment to 75 rupees per shipment. 
4)Launched products for 3 new verticals covering age segments from 8 years to 14 years
5)Reduced raw materials cost by 22% by vendor negotiations thus turning into unit profitable.

Magic Crate

Operations and Growth

1.Heading a team of 15 people to run and expand operations in hyderabad
2.Coordinating with business development team in expanding OYO brand to new hotels.
3.Preparation of strategies to improve customer experience and minimize lead time for activation
4.Recruiting and training cluster managers in view of expanding operations in two states
5.Lead a team of 10 people in booster project and started operation in 35 hotels in 30 days
6.Made tie up with 22 vendors to handle high transformation with minimum lead time
7.Launched OYO ROOMS in VIZAG, VIJAYAWADA, WARANGAL,RAJHAMANDRY,KURNOOL
8.Coordinating with central team in improving and rolling out new process across all 200 hotels in two states

Operations Head

- Member-Task force for Annual Business Planing for Vice President RM.
- Coordinated ‘Best in class’ initiative with The BCG company for enhancing value in mines across   3 levers – Life of mine, asset productivity and cost optimization which led to accrual of Rs. 300 Million.
- Responsible for diagnosis, benchmarking and optimizing KPIs
- Planned and implemented Total Quality Management structure and capability development in three new departments. It led to stabilization of operations and enhanced reliability of plants with annual production of 10 Million Ton.
- Implemented reliability improvement wave , OEE improvement, six sigma projects.
- Policy and daily management, knowledge management,employee engagement, small group activities.

Tata Steel

Manager TQM

1.Heading a team of 40people to excavate iron ore worth of INR 400crores in a year.
2.Preparation of ANNUAL BUSINESS PLAN of INR45 crore, executing it by short term planning.
3.Analysis of production data accurately forecasting trends and planning stock levels
4.Preparation of 15 contracts, handling it's work force and financials of 5cr per year Preparation of MOU with the service and customer departments and ensuring it's compliance
5.Implementation of DM,TPM and trainings at shop floor to achieve process stability.

Santhosh Manchala