Samantha Schwarz

Samantha Schwarz is a dedicated professional known for her work with mission-driven and human-centric leaders and companies. She finds joy in helping people achieve their goals and is currently fulfilling the role of Vice President of Customer Experience at Ellevate Network, the premier community for professional women+.

In her current position, Samantha educates new members and offers guidance to B2B clients on how they can benefit from Ellevate's career growth programs. She has a track record of remarkable achievements, including launching Ellevate Network's first Voice of Customer program, expanding a leadership initiative to over 15,000 participants, and fostering strong relationships with senior stakeholders from notable companies like Mastercard, IBM, and S&P Global.

Samantha Schwarz holds a Bachelor of Arts degree with a concentration in English (Film) from Lafayette College. Her valuable experience includes roles such as Former Vice President of Customer Experience, Member, Product Team Lead, and Product Manager at Ellevate Network, as well as positions at organizations like Customer Success Collective, Support Driven, CrossKnowledge, and American Corporate Partners (ACP).

With her expertise in customer onboarding experiences, Samantha is a reliable resource for businesses looking to enhance their customer interactions. If you are seeking assistance in improving your onboarding processes, Samantha Schwarz is well-equipped to provide guidance and support.

Reach out to Samantha Schwarz for insights on optimizing your customer onboarding journey by sharing your goals, challenges, and areas where feedback is needed. Her wealth of experience and passion for helping individuals and organizations succeed make her an invaluable asset in the field of customer experience.