Sam Laird

Sam Laird is a seasoned professional with over 20 years of experience in various roles, specializing in driving customer engagement, self-service solutions, and revenue generation for companies. With a strong belief in the positive impact of technology on the world, he is committed to leaving a lasting legacy for future generations through his work. Sam has a diverse skill set that includes product ownership, CRM (Salesforce.com), customer self-service tools, CMS (Sitecore), data analytics, and sales and marketing support. He excels at managing people, projects, and global teams, with expertise in software delivery, knowledge management, project management, and strategy planning. Sam is known for his hands-on approach, wearing multiple hats, and a strong work ethic focused on getting things done. He is continuously upskilling in areas like Salesforce, DevOps, security, RPA, and automation tools, showcasing his adaptability to evolving technologies. Sam's CliftonStrengths include Achiever, Empathy, Futuristic, Strategic, and Relator. His educational background includes a Bachelor of Arts in Theological Studies from Oral Roberts University. Sam has held key roles such as Salesforce Administrator/Business Analyst at Academic Partnerships, Principal Product Manager/Owner, Manager of Web Applications, and Project Manager at Sabre Corporation, demonstrating his extensive experience and leadership in the tech industry.