Suggestions
Salima Nathoo, M.Sc.
Digital Transformation, CX & UX | Experience Strategy | Innovation
Salima Nathoo, M.Sc. is a professional specializing in digital transformation, customer experience (CX), user experience (UX), and innovation strategy.23 She currently holds the position of Vice President, Customer Experience Research at JPMorgan Chase & Co., a role she has been in for over three years.5
With a background in workforce transformation and leadership coaching, Salima focuses on creating human-centered approaches to the future of work.1 Her areas of expertise include:
Professional Focus
Talent Development:: Salima works on organizational transformation, leadership effectiveness, and performance management. She emphasizes creating learning-agile cultures, implementing DEI&B initiatives, and fostering growth mindsets.1
Technology Integration:: She advocates for frictionless, ethical, and simplified user experiences in workplace technology. Her approach aims to create environments that promote ease of access, collaboration, and cognitive freedom.1
Trust Building:: Salima is committed to developing environments where information and people are treated fairly and equitably. She emphasizes the importance of psychological safety in fostering ideation and expression.1
Philosophy and Approach
Salima's professional ethos is centered around creating "the someday the world needs today." She believes in:
- Prioritizing wellbeing in the workplace
- Promoting social responsibility and environmental sustainability
- Advocating for systemic equity and justice
- Designing better futures that harness human ingenuity and intentionality1
Her LinkedIn profile indicates that she has over 500 connections and is based in New York.2 Salima is active on LinkedIn, sharing insights on topics such as design research, product innovation, and cryptocurrency payments.34
With her multifaceted expertise and forward-thinking approach, Salima Nathoo appears to be a thought leader in the realms of digital transformation and human-centered workplace design, bringing these insights to her role at JPMorgan Chase & Co.
