Texas A&M University

Kent State University

The University of Texas at San Antonio

Salesforce Architect at NeuraFlash

Skills: Salesforce Service Cloud · service cloud voice · Salesforce Community Cloud

ListEngage

Solutions Architect

Salesforce Solutions Architect specializing in Service Cloud, Service Cloud Voice and Communities.

NeuraFlash

Salesforce Architect

Acumen Solutions

Created a proprietary reporting tool using custom external objects to form parent-child relationships between otherwise unrelated records. The resulting output is used to load datasets onto the Einstein Discovery platform for generating predictions and insights considering investment strategies.

Independent Contractor

Salesforce Application Builder

Lead SF Architect for dozens of projects, including brand new implementations, ongoing development and LEX conversions. I also designed a Salesforce approved OEM managed package called Supergrower for reporting requirements to the Colorado Metrc RFID tracking system.  https://www.getsupergrower.com/
In addition, I designed  solutions for nonprofits(HEDA), investment advisors (Finance Cloud) and many small growth companies in the education consulting business. With  a unique background in finance and engineering, I bring a fresh perspective and methods on organizing data.

RedPoint Solutions Inc

Salesforce Solutions Architect

Project scoping, presale activities, requirements gathering, customer engagement, product configuration, customer training and continuing education. Passed the Salesforce Community Cloud Consultant exam and specialized in LEX conversions including WF transformations to process builder  and cleanup of classic supported data. Conga Composer Level I certification completed as well as multiple Conga template solutions

Statera, Inc.

Salesforce Consultant

Designed the internal task and time entry system for the digital media support team at ACA Digital.  The system is a proprietary application built on Force.com, enabling external users to see and manipulate custom Salesforce objects with the cheapest external SF licenses available. The savings to the Company were 90% compared to full Salesforce licenses. In addition, I architected the Salesforce schema for housing data and applications for the national media campaign for The Military Warriors Support Foundation.
https://militarywarriors.org/

ACA Digital

Contract position to build an internal application which allows the IT department to track and modify fixes for system "Bugs". Using MySQL, PHP and AJAX, I created an interface which enables the company to more easily manage the system in a seamless browser environment.

GoMedigap

Contract Software Engineer

Designed quantitative high frequency trading models, I traded options and futures across equities and debt markets specializing in Russell 2000 e-mini contracts.

Owner

Independent Commodities Trader

Summer Analyst program consisted of rotations in trading and clearing operations as well as in FICC(Fixed Income Currency and Commodities).  As member of a structured credit analyst team, designed quantitative models for high-yield tranches of CDOs.

Goldman Sachs

Summer Analyst

Series 24, 7 and 63 licensed supervisor of regional branch office.  Responsible for opening and maintaining accounts, compliance activities and new broker training.

Paulson Investment Company, LLC

Regional Branch Manager

Series 7 and 63 licensed broker for small family office. Opened over 300 new accounts with over $10 million in assets during a two year span.

Ryan Ingersoll