Ryan Fraser

Ryan Fraser is an experienced professional currently serving as the Area Vice President of Global Solution Consulting at ServiceNow with a background in digital transformation and innovation. He is a seasoned Platform Architect and Innovation Leader.

With a strong educational foundation in Business Information Systems with an Associate's Degree from George Brown College, Ryan Fraser has taken on various key roles within ServiceNow showcasing his expertise and leadership.

Prior to his current position, Ryan Fraser held positions such as Senior Director of Global Solution Innovation, Director of Transformation and Strategy in Global Solution Consulting, Senior Advisory Solutions Consultant, and more within ServiceNow.

His professional journey also includes roles outside of ServiceNow, such as serving as the President and Vice President of the British Columbia Branch at itSMF Canada, where he contributed significantly to the IT Service Management field.

Ryan Fraser's detailed experience extends to roles at AXELOS Global Best Practice as an ITSM Publication Quality Reviewer for ITIL and the Information Lifecycle, and at TSO as an ITSM Publication Quality Reviewer for ITIL 2011 Edition publications.

His early career involved progressive roles at HP, from Business Operations Manager to Account Technical Manager, showcasing his diverse skill set and experience within the technology sector.

With a focus on digital workflows and driving accelerated growth for customers, Ryan Fraser's expertise and leadership in digital transformation and IT Service Management make him a valuable asset in the industry.