Eric Tisdale

Eric Tisdale is an IT Process Architect with over 25 years of experience in consulting, sales, training, management, and business development across various industries including Information Technology, Biotech, Pharma, and Medical Devices.

His specialties include IT Process Consulting, IT Service Management, IT Governance, and ITIL Training.

Eric's educational background includes studies in CMR and Medical at Certified Medical Representative's Institute, a BS in Education from Western Kentucky University, and certifications in CSF Practitioner in IT Security from HITRUST and ITIL v3 Expert in IT Service Management from EXIN.

Throughout his career, Eric has held various roles in organizations such as Advisory Solution Consultant at ServiceNow, Manager at Accenture, Transformation Consultant at VMware, Change and Problem Manager at Maxim Healthcare Services, IT Process Architect & ITIL Trainer at Tisdale ITSM Consulting & Training, Sales & Project Manager at ICCM US, LLC, Business Development Manager at Five9 Technologies, Melillo Consulting, and Pepperweed Consulting, LLC, Regional Sales Manager at TuringSMI, Branch Manager at Dirigo, Inc., and District Manager at Syntex Laboratories.