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Ruth Gonzales
Retail Operations, Customer Experience and Improvement Leader
Ruth Ann Gonzales is a seasoned professional currently serving as the Senior Director of Retail Operations at Sephora, where she focuses on Portfolio Management, PMO (Project Management Office), and Labor Planning. Her leadership style is characterized by a strong emphasis on people-first principles, strategic planning, and operational excellence.
Professional Background
- Current Role: Senior Director, Retail Operations at Sephora
- Previous Experience: Ruth has also held significant positions in other organizations, including a role as Head of Customer Success at Legion Technologies and Director of Care Coordination at Ophelia.2
Skills and Expertise
Ruth possesses a diverse skill set that includes:
- Strategic Planning
- Operations Management
- Customer Focus
- Program Management
She is recognized for her ability to drive results and foster a collaborative work environment.21
Education
Ruth Ann Gonzales is an alumna of Pitzer College, where she developed her foundational skills in business leadership.3
Her LinkedIn profile highlights her commitment to delivering impactful results and her passion for the beauty retail industry.12