Joy Fonteneau

Brand CRM & Loyalty Rewards Manager at SEPHORA EME - LVMH

Joy Fonteneau is a highly educated professional with a diverse background in marketing, business development, and international commerce.

She holds a Master's degree in Marketing-Vente with a specialization in Business Development from IAE Gustave Eiffel, further complemented by studies in international affairs and commerce at Vietnam National University, Hanoi.

Joy also possesses a Licence 3 in Management et Sciences de Gestion from IGR-IAE Rennes and a Licence 2 in Economics-Gestion specializing in International Business from Faculté des Sciences Économiques de l'Université de Rennes 1.

Her career has been marked by various roles in renowned organizations, including her current position as the Brand CRM & Loyalty Rewards Manager at SEPHORA.

Prior to this, she served as the EME Client Animation Project Manager at SEPHORA and also gained experience as an Apprentie Chef de Projets CRM Marques, demonstrating her expertise in client relationship management and project leadership.

Joy has also held positions such as Apprentie Chef de Projets Marketing Opérationnel & Relation Clients at Printemps, and roles at Siam Shipping, Hôtel Spa Restaurant Perier du Bignon, and various other fashion and retail establishments.

Her extensive background covers areas like digital marketing, sales management, customer service, and retail operations, showcasing a well-rounded skill set in the field.

Joy Fonteneau's rich academic qualifications and hands-on experience make her a valuable asset in the marketing and business development domains, with a proven track record of success across various industry sectors.