Sign In
Get Clay Free →

Suggestions

    Roy Wan

    Solving Cross Border eCommerce return.

    Roy Wan is the CEO and co-founder of Return Helper, an e-commerce return management platform he started in 2018.12 He has over 11 years of experience in the e-commerce industry, having worked for companies like eBay and ChannelAdvisor.1 Wan studied Business Information Systems at City University of Hong Kong, graduating in 2009.23

    Career Highlights

    • Founded Return Helper in 2018 with Paco Wong, investing about HK$500,000 to start the company2
    • Worked in cross-border e-commerce firms including eBay and Continental Global Service after graduation2
    • Recently appointed as Vice President - Global Reverse Logistics (as of November 22, 2024)4

    Return Helper

    Return Helper is an all-in-one e-commerce return management platform that aims to simplify reverse logistics and lower costs for merchants.1 The company:

    • Has three office locations across Asia
    • Serves over 1,000 e-commerce clients worldwide
    • Processes over 10,000 returns monthly
    • Became an eBay official service provider within three months of launch2

    Education

    • Bachelor of Business Administration (BBA) in Information Systems from City University of Hong Kong (2006-2009)3

    Roy Wan's entrepreneurial journey with Return Helper demonstrates his expertise in identifying and solving significant problems in the e-commerce industry, particularly in the area of cross-border returns management.

    Highlights

    Oct 12 · hkmb.hktdc.com
    Start-up ensures happy returns - HKMB
    Start-up ensures happy returns - HKMB

    Related Questions

    What inspired Roy Wan to start Return Helper?
    How has Return Helper's growth been since its inception?
    What are the key features of Return Helper's return management platform?
    How does Return Helper handle international returns?
    What challenges did Roy Wan face when starting Return Helper?
    Roy Wan
    Roy Wan, photo 1
    Roy Wan, photo 2
    Get intro to Roy
    Add to my network

    Location

    Singapore