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Ross Guthrie

Product and Solutions Leader focused on Commerce, AI, and Payments
Clay User Badge
Greater Bend Area
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This public profile is provided courtesy of Clay. All information found here is in the public domain.
Who are Ross Guthrie’s most high-profile connections?
Profile Image for Ross Guthrie

Ross Guthrie

Product and Solutions Leader focused on Commerce, AI, and Payments
Clay User Badge
Greater Bend Area
SummaryAI Assisted Badge

Ross Guthrie is an accomplished and results-driven product strategy leader with a diverse background in various roles within the tech industry. With a strong focus on product adoption and customer satisfaction, Ross has successfully led multiple initiatives and implemented effective strategies that have had a significant impact on the organizations he has worked with.

With an educational background in Business Administration, Marketing, and Finance, Ross brings a unique combination of skills that have helped him excel in his career. He has honed his expertise in product management, solutions architecture, and data strategy through his experiences at notable companies such as Salesforce and Mamenta.

One of Ross's notable achievements was leading the AI adoption program and practice framework at Salesforce, which impacted a significant portion of the company's install base. He played a pivotal role in defining the roadmap strategy for a 12-product portfolio, effectively driving the growth and success of the organization.

Ross's commitment to customer satisfaction is evident through his role in creating and releasing 15 success services that enabled over 3000 deliveries globally, earning an impressive customer satisfaction rating of 4.7/5. This demonstrated his ability to develop and deliver exceptional solutions that meet and exceed customer expectations.

As a thought leader and public speaker, Ross has shared his insights and expertise in more than 50 speaking engagements, including prestigious events like Dreamforce, TDX, and Connections. This demonstrates his ability to effectively communicate complex ideas and influence industry professionals.

Furthermore, Ross has successfully implemented a Voice of the Customer program and practice across functions, enabling over 2000 field resources to leverage customer data in guiding the executive product and content roadmap. This showcases his strong analytical skills and his ability to leverage insights to drive strategic decision-making.

Throughout his career, Ross has been globally effective, collaborating with cross-functional teams, including UX, engineering, sales, and customer success, in over 20 countries. This demonstrates his ability to work seamlessly within diverse environments and effectively deliver results on a global scale.

With a strong background in product strategy, solutions architecture, and customer satisfaction, Ross Guthrie is a valuable asset to any organization looking to drive innovation, improve customer experiences, and achieve business success.

This public profile is provided courtesy of Clay. All information found here is in the public domain.