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Rosie Hough
Client Care and Insights Manager
Rosie Hough is a confident strategic thinker and creative problem solver with a passion for helping clients embrace a human-centered design approach.
She excels in providing customer-informed insights and creating seamless digital interactions to elevate organizations' customer experiences.
With a robust educational background including a Master's degree in Interaction Design and Digital Arts from the University of Sydney, Rosie brings a blend of artistry and technical expertise to her work.
Her experience spans across various countries including the United States, United Kingdom, New Zealand, and Australia, allowing her to work with a diverse range of clients and industries.
Rosie has held key positions such as Client Care and Insights Manager at Slater and Gordon Lawyers, Customer Experience Designer at icare NSW, and various other strategic and creative roles in esteemed organizations like DesignStudio, Strategy Creative, and Litmus NZ.
Her skill set includes service design, UX design, market analysis, and development consulting, reflecting her versatility and adaptability in different professional environments.
Rosie's academic achievements include a Bachelor of Science in Business Administration with a focus on Marketing and International Business from Washington University in St. Louis, further enhancing her understanding of business dynamics and consumer behavior.
She also gained valuable experience as a Mayo Clinic Summer Undergraduate Researcher, showcasing her commitment to exploring diverse fields and expanding her knowledge base.