Rosa Carbajal

Rosa Carbajal is a highly accomplished professional who has established herself as a leader in the field of marketing and quality customer experience. She completed her Bachelor of Business Administration in Marketing and Finance at the University of Miami, Herbert Business School. Rosa currently serves as the Program Manager for Support Focused Customer Experience and Quality at Netapp, where she leverages her skills and expertise to manage and optimize the customer support experience. Her previous roles include serving as the Product Owner for Netapp Support Site Search and Web Analytics and the Director of Research at WRAL. She has also held positions such as Adobe Web Analytics Marketing Coordinator at McClatchy Interactive, Market Research Analyst at Sun-Sentinel, Market Research Project Manager at Millward Brown, and Market Research Analyst at Monroe Mendelsohn Research. Rosa's education and experience have reinforced her skills in driving business growth, utilizing web analytics, conducting market research, and managing enterprise search products.