Rory Channer

Rory Channer is a prominent figure in the field of business development and client engagement, currently serving as the Founding Partner at DCM Insights. With over 25 years of experience, he specializes in helping professional services firms enhance their client acquisition and retention strategies through research-based methodologies.

Professional Background

Rory has held significant leadership roles in various organizations, notably at McDermott Will & Emery, where he played a crucial role in reversing a decade-long growth decline, achieving a remarkable 50% growth within four years. His expertise encompasses a wide range of areas including sales and marketing strategy, B2B marketing, commercial leadership, and enterprise-wide change management.1

His educational credentials include a BSc (Hons) in Industrial Psychology from the University of Hull, along with postgraduate diplomas in Leadership Coaching and Counseling from George Washington University and Regents University in London.1 This strong foundation in psychology informs his approach to business development, allowing him to integrate scientific principles into client engagement strategies.

Contributions and Impact

At DCM Insights, Rory focuses on leveraging customer insights to drive growth for professional services firms. He is also known for his work in training and coaching law firm partners and business development teams, emphasizing effective client engagement techniques.1 His commitment to continuous improvement and his ability to blend leadership with psychological insights make him a valuable asset in the industry.

Rory's influence extends beyond direct business roles; he is a sought-after speaker on topics related to client-centric growth and has contributed significantly to the discourse on effective sales strategies within legal and professional services sectors.2

Personal Insights

Rory emphasizes the importance of understanding clients' perspectives and building relationships as foundational elements of successful sales strategies. He advocates for maintaining a robust professional network and learning from peers across various industries, which he considers vital for personal and professional growth.2

In summary, Rory Channer's extensive experience, combined with his educational background in psychology, positions him as a leading expert in driving growth for professional services firms through innovative client engagement strategies.