Roger Emeka

Roger (Rog) Emeka is a seasoned professional in customer service and experience management, currently serving as the Director of Customer Service at Vention. He has a strong background in customer experience leadership, having previously held significant roles at various organizations.

Professional Background

• Current Position: Director of Customer Service at Vention. In this role, he oversees the Technical Support and Application Engineers teams, focusing on enhancing customer success and satisfaction.
• Previous Experience:
  • Director of Customer Service and Operations at Frank And Oak, where he managed customer service operations.
  • Director of Customer Experience at Browns Shoes, where he further honed his skills in customer experience strategy and execution.

Education and Skills

Roger holds an Executive MBA (EMBA), which complements his practical experience in customer service management. His expertise lies in developing customer-centric strategies that drive engagement and loyalty.

Online Presence

He is active on LinkedIn, where he shares insights related to customer experience and service management. His LinkedIn profile can be found under the username roger-rog-emeka-5b133746 .12