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    Robin Basler

    Senior Proposal Manager at ServiceNow

    Robin Basler is a proven implementation leader with over nine years of experience in the service industry, specializing in delivering ServiceNow's solutions across various sectors such as financial services, insurance, and hospitality.

    As a seasoned project manager, Robin has led over 30 complex engagements in collaboration with global managed service providers, demonstrating a strong focus on organizational objectives and long-term goals.

    A key contributor to the development of ServiceNow's StartNow methodology, Robin excels in blending agile and waterfall techniques to meet customer expectations and drive successful business process changes associated with implementations.

    With a Bachelor of Science (B.S.) degree from Bentley University, Robin has held key roles at reputable organizations including Senior Proposal Manager, Principal Engagement Manager, and Senior Engagement Manager at ServiceNow.

    Prior to ServiceNow, Robin accumulated valuable experience at Starwood Hotels & Resorts Worldwide, Inc., The Computer Merchant, and O'Connor & Drew, P.C., showcasing a diverse skill set in service desk management, service level metrics, and accounting.