Robert Smith is a highly-educated and experienced IT professional with an impressive background in project management, technology management, and service improvement. He holds a Certificate in Project Management Advanced C&S Training and Project Management Essentials from the prestigious Carnegie Mellon Heinz School, and an MBA in Technology Management from the University of Phoenix. Additionally, he has earned a Certificate in ITIL Foundation IT Service Management from Pink Elephant and a Bachelor of Science in Criminal Justice from Shippensburg University of Pennsylvania.

Robert has held various positions throughout his career, including IT Manager at Freedom Mortgage, Service Improvement Lead, and Project Manager at Campbell Soup Company. Prior to these roles, he gained hands-on experience as a Desktop Analyst at Campbell Soup Company, Desktop Technology Analyst at The Hartford, Technician at CompuCom, and Technician at MicroAge. Robert also served as a Senior Researcher/Manager at Keane Tracers, Inc. and a Supply Specialist in the United States Army Reserve.

With Robert's diverse background and extensive education, he is well poised to take on any IT-related challenge. He has a proven track record of success, and his knowledge of project management, technology, and service improvement make him an invaluable asset in any organization.