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Robert Shuman
Senior Manager, Quality/M&P/Process at DIRECTV
Robert Shuman is a seasoned professional with a background primarily in quality management, process improvement, and leadership roles.
He holds a Nanodegree in Front Line Web Development from Udacity, showcasing his commitment to continuous learning and skill development.
With extensive experience at major companies like AT&T and DIRECTV, Robert has held various leadership positions including Senior Manager, Manager, and Team Leader in Quality, M&P, and Process departments.
His diverse professional journey includes roles as a Change Agent, Process Improvements Site Analyst, and Account Supervisor, reflecting his adaptability and versatility in driving organizational success.
Prior to his corporate career, Robert gained experience in customer service, security, healthcare, and hospitality industries, demonstrating a well-rounded background.
His tenure as a Sergeant at Securitas and Certified Nurses Aide at Oklahoma Methodist Manor highlights his dedication to service and teamwork.
Robert also has experience in training and coaching, evident from his roles as a Customer Service Representative, Assistant Trainer, and Coach at AOL.
Throughout his career, Robert Shuman has consistently showcased a commitment to excellence, leadership, and process optimization, making him a valuable asset in any organization.
