Abbey King is a driven and experienced professional currently working as a Quality Assurance Specialist in the Information Services Industry. She has a wealth of knowledge in coaching, feedback, quality review processes, and creating content. Additionally, her experience includes leading new hire trainings and improving workflows to increase revenue. Abbey has a proven track record of implementing new processes, identifying patterns and trends, and creating solutions that challenge the norm. She has excellent communication, customer service, program coordination, event planning, public speaking, data analysis, and project management skills. Abbey holds a Master's degree in Healthcare Leadership and Entrepreneurship from Oklahoma State University and is a senior completing her BS in Health Care Administration and Public Health at Sam Houston State University.