Facultad de Teologia

Gunderson High School

Control Center operations at Gilliam

Denver, Colorado, United States

DYS Gilliam

Youth Service Specialist- Control Room Operator

Directed multi regional organization including regional manager and managers. Performed supervisory duties over administrative, paraprofessional, technical staff and volunteers by performing a variety of operational functions including; operations, evaluation and reporting, information management, expenditure control, purchasing and process improvement. Monitored and implemented performance criteria in order to achieve the organizational goals, objectives and standard operating policies.  Kept supervisory/management level personnel abreast of trends and issues in the work area. Planned, assigned and evaluates the work of staff members. Trained new staff members on applicable standards, (SOP training) regulations.  Oriented staff with appropriate policies and procedures and ensures that work conforms to policies and standards. Collaborated with cross-functional teams to draft project schedules and plans. Monitored team progress and enforced deadlines.  Served on three Board Committees, Credentials board, Recovery board and Policy board.Key Achievements:•	Restructured operational leadership through team leadership implementation•	Restructured internal leadership function •	Revamped internal procedures and controls•	Promoted to Multi Regional Operations Executive 2012•	Launched two new sites Fort Worth Texas, Huntington Beach California

Victory Outreach San Jose

Multi Regional Operations Officer

Led operations and strategic direction with full responsibility for bottom-line factors, including long range planning, international relations, provide cross functional management, direct region consisting of seven locations and general oversight of 300 members. Developed strong leadership team to achieve and exceed goals and develop vision for future growth. Served as Board Committee Member in overall international movement for credentials board, rehabilitation board and policy board. Promotion to Multi Regional Executive.Key Achievements:*	Reduced corporate indebtedness 90 % *	Increased Gross revenues by 53 %*	Launched three new sites Fresno CA., Dallas TX., Lodi CA.*	Promoted to Regional Operations Executive 1994

Victory Outreach Stockton

Regional Operations Executive

Robert Maes