Robert Laney

Robert Laney is an author and creator known for his book Involuntary Reroute, which chronicles his experiences as a travel agent during the 1980s and 1990s. His work provides insights into the airline industry, particularly focusing on the loopholes in airline pricing and the practices that allowed travel agents to secure discounted fares for premium services. The book is described as both a memoir and a guide, appealing to both current and former travel agents as well as anyone interested in the intricacies of travel industry operations.14

Background and Career

• Education: Laney attended Babson College, where he earned a Bachelor's degree in Entrepreneurship and Economics from 1990 to 1995. He also completed his high school education at Harley School.2
• Professional Experience: He has held various roles in the travel industry, including:
  • Author/Creator of Involuntary Reroute since March 2016.
  • Advisor at Passport Premiere since January 2015, where he developed a platform for monitoring airline fare trends.
  • Director at 1stAir since January 1998.2

Notable Work

Involuntary Reroute discusses the challenges faced by travel agents and the evolution of the industry, particularly before significant changes brought about by technology and global events like September 11, 2001. The book's narrative includes personal anecdotes and industry jargon, making it relatable for those familiar with the field while also accessible to general readers.13

Laney's writing has garnered positive reviews for its engaging storytelling and informative content, making it a recommended read for anyone interested in travel or the airline business.14