Robert Kim

Robert Kim is an analytical senior leader with a strong background in consumer insights, customer experience, and team leadership. He has a proven track record in developing teams focused on enhancing the overall customer experience and advocacy. Robert started his career in the consumer packaged goods industry, receiving top-notch brand and research training. He later transitioned to the hospitality industry, leading qualitative and quantitative research for renowned brands like Kraft Singles, Chef Boyardee, Holiday Inn, and Holiday Inn Express. His work contributed to the launch of new products, brands, and websites, showcasing his expertise in product development, advertising, and brand equity tracking.