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Robert Kadoi Peterson MSc
Customer Experience | UX | Service Design | Strategy
Robert Kadoi Peterson is a Strategic and creative problem solver with a passion for designing end-to-end user experiences and product/service eco-systems to address real-world challenges.
His expertise encompasses user research, market research, customer journey mapping, persona development, experience mapping, UX design, product design, service design, information architecture, prototyping, user testing, technology assessment, and planning, design thinking, and workshops.
Robert holds a Masters in Strategic Product Design, Industrial Design / Product Management from Delft University of Technology and has completed courses in UX Design Immersive from General Assembly and Information Design & Corporate Communications, Marketing, International Relations from Bentley University.
With a rich professional background, Robert has held roles such as VP Senior Product Owner and VP Service Design at J.P. Morgan, Experience Design Lead at RelationalAI, Senior UX Designer / Product Lead at Infor, Producer at Citi Consumer Innovation Labs, and various key positions in renowned organizations like BMW and De Plano Group.
He was also a Startup Finalist at MassChallenge and Co-Founder | President of Oto, a brand focused on sustainable beverages without disposable bottles. Robert's experience extends across diverse industries, showcasing his adaptability and expertise in crafting innovative solutions.