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Robert Corrigan
Senior COBRA Account Manager
Professional Background
Robert Corrigan is an accomplished professional known for his proactive management skills within enterprise client ecosystems, particularly in the realm of healthcare administration. With vast experience and a genuine passion for delivering exceptional customer service, Robert has cultivated effective connections that empower clients to navigate the complexities of healthcare administration efficiently. He specializes in monitoring and auditing compliance processes, ensuring that they align meticulously with the standards and guidelines set forth by the Department of Labor (DOL), Internal Revenue Service (IRS), and the Department of Treasury. His dedication to compliance is complemented by his adeptness in managing EDI/API data connection maintenance and updates, keeping systems robust and responsive to client needs.
In his current role as the Senior COBRA Account Manager and Implementation Specialist at Navia Benefit Solutions, Inc., Robert demonstrates his commitment to excellence through adaptive service that incorporates expertise wrapped in genuine warmth and understanding. He believes that engagement and true asset appreciation within a team are vital for success, fostering an atmosphere of support and collaboration. Roberts’s proactive approach to client interactions extends beyond mere support; he regularly forecasts customer needs through thoughtful critiques of current processes, ensuring that solutions are not just provided, but tailored to meet the specific demands of each client. His responsibilities also require the development of written processes which he diligently reviews and updates, signifying his commitment to continuous improvement.
Education and Achievements
Robert Corrigan’s educational journey reflects a multidisciplinary approach to learning and professional development. He began his studies at Sinclair Community College, where he maintained an impressive GPA of 3.8 while focusing on general studies. Robert further pursued higher education at the University of Cincinnati, where he studied architecture, achieving a commendable GPA of 3.6. These academic experiences not only enriched his knowledge base but also cultivated skills in design and spatial reasoning, which are invaluable in assessing the operational frameworks within healthcare administration.
Additionally, Robert expanded his skill set by attending the Aveda Fredric’s Institute, where he studied sales, aesthetics, and skin care, further diversifying his professional portfolio. This unique combination of education showcases Robert’s belief in holistic development, ensuring he is well-rounded and equipped with a variety of skills relevant to achieving his professional goals.
Achievements
Throughout his career, Robert has garnered a reputation for excellence and dependability. His ability to provide clients with up-to-date resources ensures that they are always equipped with the latest information, contributing to better decision-making and enhanced operational efficiency. With a special focus on creating optimal content, Robert ensures that every interaction adds value to the client experience. He is particularly adept at listening to clients, responding to their critiques, and ultimately, creating the products and solutions they request, thus reinforcing his status as a reliable partner in their administration processes.
Moreover, Robert’s time with organizations such as Lexus of Dayton, where he served as a Service Department Specialist, and his unique experience as a Singing Gondolier at The Gondola Company, adds layers to his professional personality. These roles, while different in function, showcase his versatility and strong interpersonal skills, contributing to a personable and comprehensive service approach.
In summary, Robert Corrigan's career is a testament to his adaptability, expertise, and unwavering commitment to customer service excellence in the healthcare administration landscape. With a solid educational foundation and a proven track record of successfully managing compliance processes and enhancing client relationships, Robert stands out as a leader who continually seeks to evolve and improve the services he provides through innovative solutions and dedicated support.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.