Rob James

Director of Sales at Four Seasons Resort and Residences Cabo San Lucas at Cabo Del Sol

Rob James is a senior IT and business solutions leader currently working at Acosta Group. His LinkedIn profile provides the following key information:

Current Position

Rob James is currently serving as the Senior Vice President Enterprise Business Solutions at Acosta Group, a position he has held since January 2024.1

Career Progression at Acosta

Rob has had a series of leadership roles within Acosta:

Vice President Business Solutions (June 2022 - April 2024)
Vice President Information Technology (July 2021 - June 2022)

Key Responsibilities and Achievements

As a senior leader, Rob is responsible for:

Establishing and maintaining engagement between IT and Business Partners
Leading migration of on-premise environments to cloud platforms
Implementing data governance and integrity initiatives
Launching cyber security programs
Managing IT vendor relationships and contract negotiations
Overseeing construction and remodeling of office spaces

Notable Contributions

Some of Rob's significant accomplishments include:

Reducing phishing click rates from 36% to 17% through employee education
Decreasing IT-related costs by 11%
Partnering with company leadership to redefine and relaunch company mission, vision, and core values
Implementing a company-wide CRM (Salesforce) and Business Intelligence tool (DOMO)
Managing office remodels for a 27,000 sq.ft. space

Professional Approach

Rob describes himself as someone who is:

Energized by challenges
Skilled at analyzing issues and finding solutions
Passionate about restoring processes, technologies, and organizations
An influential communicator, negotiator, and presenter
Committed to achieving organizational excellence

Rob James is based in Boise, Idaho, and has a track record of bridging business and technology to drive organizational change through cross-functional collaboration.1