Rob James

Senior IT and Business Solutions Leader | Championing Business Relationship Management & Strategic Partnerships | Bridging Business and Technology | Driving Organizational Change through Cross-Functional Collaboration

Rob James is a senior IT and business solutions leader currently serving as the Senior Vice President of Enterprise Business Solutions at Acosta Group.1 He is based in Boise, Idaho, United States.1

Career Progression

Rob has had a notable career trajectory within Acosta Group and its related companies:

Senior Vice President Enterprise Business Solutions (January 2024 - Present)
Vice President Business Solutions (June 2022 - April 2024)
Vice President Information Technology (July 2021 - June 2022)

Prior to his roles at Acosta Group, Rob held leadership positions at Impact Group, including:

Senior Vice President Information Technology (October 2018 - July 2021)
VP Business Solutions at Harlow-HRK Sales & Marketing, Inc. (an Impact Group Company) (September 2013 - January 2017)

Key Responsibilities and Achievements

As a senior leader, Rob is responsible for:

Establishing and maintaining engagement between IT and Business Partners
Driving business value through strategic partnerships
Bridging business and technology
Leading organizational change through cross-functional collaboration

Some of his notable accomplishments include:

Leading the migration of an on-premise environment to a cloud platform
Launching a cyber security program that reduced phishing click rates from 36% to 17%
Reducing IT-related costs by 11%
Partnering with company leadership to redefine and relaunch new company mission, vision, and core values
Implementing company-wide CRM (Salesforce) and Business Intelligence tool (DOMO)

Professional Approach

Rob describes himself as someone who is:

Energized by challenges
Skilled at analyzing symptoms, identifying issues, and finding solutions
Passionate about restoring processes, technologies, people, and companies to their true potential
An influential interpersonal communicator, negotiator, and presenter
Committed to achieving organizational excellence

His approach focuses on connecting relationships to results as a trusted strategic partner to drive business value.1