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Rick Monro
Vice President I CX & BPO Advisory
Rick Monro is the Vice President at OUTSOURCE CONSULTANTS, LLC, specializing in call center outsourcing and business process outsourcing (BPO). He is recognized as a customer experience (CX) advisor, leveraging his expertise to enhance client interactions and operational efficiency in the outsourcing sector.
Monro is noted for his strong leadership qualities and integrity in business dealings. Colleagues describe him as a fantastic leader who positively impacts those around him, both professionally and personally.1 His active presence on LinkedIn showcases his commitment to fostering meaningful discussions within the industry, as he frequently shares insights and engages with peers.23
For more detailed professional information, you can view his LinkedIn profile at rickmonro1.