Rick Long

Rick Long is a results-oriented top transformational leader with extensive experience in strategy, customer experience, operations analysis, change management, program management, finance, and technology.

He holds an MBA in General Management from Stanford University Graduate School of Business, an MSMIT in Information Technology from the University of Virginia, and a BS in Industrial Engineering from Stanford University.

Rick has held various leadership roles in organizations such as Amazon Web Services (AWS), Evernorth, Cigna, and Capital One, focusing on areas like disruptive solution design, customer experience, strategic insights, competitive intelligence, and innovation.

With a strong business acumen, Rick has a proven track record of increasing operational results by developing strategies for improvement and leading high-performing teams to meet and exceed key objectives.

His background includes roles as Chief of Staff in operations and risk management, as well as VP positions in customer experience, recoveries, technology, and infrastructure strategy.

Rick Long has also served in board positions at organizations like Comfort Zone Camp and has prior experience in strategy and analysis at Capital One, engagement management at McKinsey and Company, and tax consulting at Arthur Andersen.