Virendra Lokhande

Virendra Lokhande, Head of ML & Data - Online at Zoom

Virendra Lokhande is a seasoned professional with over 15 years of experience leading critical, cross-functional teams in the technology industry. He currently serves as the Senior Manager - ML, Data & Advance Analytics at Zoom, where he leads a team that designs, builds, and operates the global, multi-product cloud platform powering Zoom's D2C Online business.1

Key Responsibilities at Zoom

• Oversees Personalization (AI/ML), Growth (eCommerce), Marketing, Retention, Customer Engagement, Pricing, Content, and scaling cloud infrastructure
• Facilitates Go-To-Market (GTM) business decisions in areas such as Online and Freemium, Customer Segmentation, Campaign measurement, Customer Acquisition, Business health, Reporting, Advance Analytics, Services usage, engagement and retention patterns, Churn and Conversion propensity, Business strategy, Experimentation design - A/B Testing, Channel performance and goals, and In-Product Growth strategy1

Professional Background

Prior to joining Zoom, Lokhande held various leadership roles, including:

• Engineering & Analytics Manager at Amazon (March 2019 - June 2022)
• Engineering & Analytics Manager at LTI (December 2013 - March 2019)
• Technical Lead at Barclays (April 2013 - December 2013)
• Senior Software Engineer at Zensar Technologies (October 2009 - March 2013)
• Software Developer at Arun Infotech (January 2008 - September 2009)1

Education and Certifications

• Master of Business Administration (MBA) in Finance from Symbiosis Institute of Management Studies
• Master of Computer Applications (MCA) in Computer Science from Bharati Vidyapeeth
• Executive program from Stanford University1
• Holds various certifications from Amazon Web Services (AWS), LinkedIn, Databricks, Snowflake, and Tableau1

Virendra Lokhande's extensive experience in leading data and analytics teams, combined with his strong educational background and certifications, make him well-equipped to drive Zoom's online business strategy and growth initiatives.