Suggestions
Richard Cmilt.
Head of Customer Fulfilment & Repairs at Signet Jewelers
Richard Brodrick CMILT is a seasoned Logistics Supply Chain Leader with a track record of success in Third Party and Multi-Channel Retail Logistics operations. He excels in designing and implementing strategic plans for improved operational efficiency and customer service, while reducing operating costs. With expertise in Warehouse management, he possesses a deep understanding of Inbound, Picking, Inventory Control, Location Management, and Warehouse Layout. With over 20 years of experience in managing e-commerce operations, Richard is well-versed in both domestic and international logistics. He is proficient in Warehouse Management and E-commerce Fulfillment Systems, capable of analyzing and implementing enhancements within controlled environments. Richard has a sound knowledge of budget management, forecasting, and cost control, overseeing a budget of £4.0m annually. Adept at team leadership and development, he fosters relationships, collaborates across functions, and ensures alignment with company values. Richard is known for driving sustainable Change Management initiatives and cultivating a culture of continuous improvement. His specialties include E-Commerce Fulfillment, Inventory Management, Project Management, Warehouse operations, FMCG and Fashion Retail Logistics, Freight Forwarding, Distribution, and Change Management, along with a Lean Six Sigma Green Belt certification.