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Rich Miller
Contact Center Leadership - Talent Acquisition - Let's Build Great Teams!
Rich Miller is a passionate operational leader with a keen focus on team building, talent management, and customer experience enhancement.
With a Bachelor of Arts degree from the University of Oregon, Rich brings a wealth of experience from various prominent organizations.
Having served in key leadership positions at U.S. LawShield®, Columbia Sportswear Company, MTM, Inc., FCR, and Netflix, Rich has honed his skills in operational management, recruitment, member services, e-commerce customer care, and general management.
Rich's expertise lies in identifying and engaging top talent, fostering collaborative work environments, aligning teams with overarching business objectives, and driving long-term strategic planning based on data analysis.
With a proven track record of building high-performing teams that thrive on shared values and common goals, Rich is dedicated to continuous improvement and enhancing the overall customer experience.
His professional journey reflects a commitment to investing in people, fixing broken processes, and empowering individuals to achieve success in their careers.
