Rich Harkness

Rich Harkness is a reputable leader known for guiding struggling teams and reducing delinquency, fraud losses, and turnovers while ensuring top performance and achieving superior results.

He excels in boosting branch revenue, increasing sales, reducing account closures, and improving customer service.

As an accomplished presenter, communicator, and trainer, he has successfully impacted organizational revenue and performance with large teams.

Rich is highly skilled in recruitment, training, and developing top talent while consistently maintaining top performance and delivering superior service.

His focus is on achieving organizational missions, goals, and philosophy to positively impact the bottom line and daily performance.

Specializing in Commercial Lending, Consumer Lending, Mortgage Lending, Managing Sales, Credit Decisioning, Collections Management, Trustee Sales, OREO Portfolio Management, 341 Meetings, Work Out Loan Specialist, and Fraud Management, Rich is also fluent in Spanish.

He pursued his education by studying Spanish at the University of Utah, earning a Master's degree, and obtaining a Bachelor's degree in Business Management from the University of Phoenix.

Additionally, he has an Associate of Science degree in Business, Management, Marketing, and Related Support Services from Salt Lake Community College.

Throughout his career, Rich has held positions at various organizations, including being an Intern Senior Accounts Payable at Senuvo, a Fraud Manager and PCI DSS Compliance Committee Head at Young Living Essential Oils, a Card Services Manager at Maverik, Inc., a Collection/Fraud Department/Loan Manager at Franklin Templeton Group, a Collection Manager at Cyprus Credit Union, and a Collector at Discover Card.